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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Clevenger

March 26, 2026

5  out of  5
rating by Jonathan Clevenger
"Had a great time learning how insurance works at State Farm through Bobbi! She helped me so much and got me a great deal on coverage! A big thank you her. She was awesome!"
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Mary Walker

March 23, 2026

5  out of  5
rating by Mary Walker
"Tiffany was very helpful and fast assisting in updating my policies. She is super knowledgeable and was able to answer my questions in a way that made sense and I understood."
We responded:
"Thank you so much, Mary! We were honored to be your agency and to have your business for so many years! Happy to hear your experience with Tiffany was great! We appreciate you!"
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Elizabeth Donna

March 23, 2026

5  out of  5
rating by Elizabeth Donna
"We’ve been Clients for years with StateFarm -Sandy Bryant. Very satisfied with the knowledgeable service we receive. Professional and friendly customer service. Today had several questions and the team member Tiffany was more than happy to help me with each step. Enjoy the process because they make it easy! Thanks! 5⭐️"
We responded:
"Aww, thank you so much, Elizabeth! Your 5 stars means a ton to us and I know Tiffany works very hard to make sure she answers all questions and educates our customers. So honored to be your agent for so many years! We appreciate you so much! Thanks for the nice comments. "
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Mackenzie Mcgregor

March 9, 2026

5  out of  5
rating by Mackenzie Mcgregor
"So easy to work with. I was unable to call during the day and we got it all handled over text! Ken was great"
We responded:
"Thank you, Mackenzie! Nothing better than “easy”, right? So happy Ken was great for you! We strive to meet your needs with a smile, every time. Thanks for the 5 stars! "
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debra carey

March 2, 2026

5  out of  5
rating by debra carey
"Bobbi Johnson was so easy and great to work with. I had several conversations with her while applying for auto insurance. She was so easy to talk to and personable . She got my policy cheaper than what I had been paying and for more coverage."
We responded:
"This is great to hear, Debra- personable experience with Bobbi, more coverage and a better price?!? YAY for you and yay for us that you joined us! WELCOME and thanks for the ⭐️ love!"
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Chad Holler

February 20, 2026

5  out of  5
rating by Chad Holler
"Bobbi Johnson on Sandy Bryant's team helped me through the process of switching my current auto and home insurance with ease. Bobbi answered all of my questions and made the process incredibly easy. She also was able to assist me with the switch very quickly. I highly recommend Bobbi for any insurance needs!"
We responded:
"Chad- so honored to add you to our agency. Your family has always meant the world to us! It’s an honor and a privilege to provide you with a friendly, easy process. Bobbi knows how to get that done! She’s a great asset. Thank you again, for the kind review! "
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Vecks

February 12, 2026

5  out of  5
rating by Vecks
"Issues are addressed almost immediately and the whole team there is phenomenal. I couldn't be happier with the service they provide. Ken in particular is great! Never had a bad experience!"
We responded:
"Oh my gosh! Thanks for bragging on us!! Love the comments and that you took the time! Thanks, Vecks! "
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Julie Cohen

January 29, 2026

5  out of  5
rating by Julie Cohen
"I was very impressed with the Quality of Service shone to me today by Ken needed to do a lot of paperwork information, and Ken did not rush me or seem like I was taking up too much time. I always have great service when I come into the office but today it was exceptional thank you very much Ken"
We responded:
"😉 Thank you, Julie! So happy to hear that Ken took great care of you!! Yay!! "
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Cara Bascom

January 7, 2026

5  out of  5
rating by Cara Bascom
"Statefarm has been great since I moved to Indiana last year. The office answers all questions promptly and thoroughly. Ken Arini is especially a great agent to work with as he is both personable and very knowledgeable. He’s provided great customer service with every question I’ve asked."
We responded:
"Wow, thank you so much, Cara! I couldn’t agree more with you that Ken is beyond great; personable, resourceful and just likes people! Thank you for taking the time to give him, and our agency, such a kind review! So happy to have you!"
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Savannah Swaim

November 25, 2025

5  out of  5
rating by Savannah Swaim
"I talked with Bobbi about getting renters insurance and she also saved me money on a combined auto policy as well! She had the best customer service and feels like you’re talking with a family member. I couldn’t have asked for a better phone call to get today. She’s the best of the best!"
We responded:
"I’m so sorry I missed this, Savannah. Thank you so much for saying such great words about Bobbi. I’m so blessed to have her taking great care of our customers! ⭐️⭐️⭐️⭐️⭐️"
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Eric Soo-Yoshimura

November 14, 2025

5  out of  5
rating by Eric Soo-Yoshimura
"Didn't end up going with them, but Bobbi gave me great advice and answered all my auto insurance questions!"
We responded:
"Wow, Eric! How awesome it is of you to give us a 5 star review even though Bobbi wasn’t able to help you (yet, anyway- 😉). That is so kind and greatly appreciated. I’m glad you thought enough about the advice you received to leave such a nice review. Thank you so much and we hope to be able to help in the future! "
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Lorita Yancy

October 30, 2025

5  out of  5
rating by Lorita Yancy
"I had my home and car insurance review with Bobbi today. What a pleasant experience! Before diving into my insurance information she took time to get to know me. The conversation was both easy and fun. She is very knowledgeable, and I could tell immediately she cares about her clients."
We responded:
"Love, love, love this, Lorita! We are honored to be your agency of choice and I too, value Bobbi’s ability to really connect with our customers! She does care, for sure! Thanks for the kindest review! We appreciate you!"
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Gina Jennings

October 15, 2025

5  out of  5
rating by Gina Jennings
"Bobbi was so wonderful to work with. I had reached a couple years ago, and she still remembered me. Her service is top notch and would recommend her for all your insurance needs."
We responded:
"In a society that seems to have forgotten what good customer service is all about, I love hearing this about your experience with Bobbi! Gina, we so appreciate your kindest comments and praise!! Thank you so much!"
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Hannah

September 30, 2025

5  out of  5
rating by Hannah
"Bobbi is always so helpful and informative. Always a great experience. Thank you"
We responded:
"So happy to hear Bobbi was helpful! Thank you, Hannah!"
Profile photo of Jonathan Holtz

Jonathan Holtz

September 29, 2025

1  out of  5
rating by Jonathan Holtz
"UPDATE: A little over a week after deciding to switch insurance to State Farm, I was called and told that an underwriter decided our roof was too old and that State Farm would not cover our home—we had until the end of the month or just under 3 weeks to find new insurance. This is after we had cancelled with our previous carrier - who now would not take us back. So rather than saving some money on our monthly budget by switching to State Farm, we had to pay a new insurance company, the full escrow amount for insurance that should have been included in the escrow, as well as State Farm for the month. Also we have the threat of being turned down by every other carrier as well so we’re going through quote after quote to spend between $10,000 and $20,000 on a new roof to get out of this mess. When I called the agent, I got “the underwriter is a 3rd party. It’s not up to us,” reasoning. I get it, that’s life, but that 3rd party collects payment for their services from State Farm—so 3rd party is in name only. And I get it, the agent doesn’t call the shots State Farm corporate does. But if this is how State Farm wants to treat its customers, I’d argue this agent is working for the wrong company… When I called to see if they would make it right, I asked for them to cover the single month I owed to State Farm for the month of coverage—after the month had passed with no claims. I didn’t ask for a new roof or for them to cover a house they weren’t comfortable covering. I was told that just wasn’t possible—the tune changed quickly from sorry and helpful to more of a “good luck” vibe. Again, that’s life, I get it. Just know when push comes to shove, the agent is either unwilling, or just incapable of helping even in a small way. I paid. State Farm corporate gets their dues. The agent gets their commission. All the football stars get their contracts for the fancy commercials. It’s a bummer. Its life. But buyer beware. ORIGINAL POST: I was with Sandy Bryant State Farm a few years back but switched to another provider to save costs when we purchased our first home. Each year since Bobbi has called me a couple times a year, simply to check in and see how we were doing, no pressure, no rush. And even worked up a few quotes for me along the way. She recently called to check in and this time, our insurance had gone up enough with the other provider that switching back to State Farm was going to save us money each month. Bobbi was great in helping us get started up. Looking forward to working with them going forward."
We responded:
"Wow! I love hearing that Bobbi made a great impression on you, Jonathon! So happy to have you back and you have no idea how much I appreciate your kindest review for others to see that good customer service is a “win-win” for all at some point! 😉🙏 THANK YOU and welcome back!! RESPONSE TO UPDATE: Jonathan, if you only knew how horrible we all felt for your situation, and all that Bobbi did to try and get your policy issued, I strongly feel your negative review would have been put on our corporate website only, not my own page. There just comes a point when all efforts are exhausted, our hands are tied and we have to stay in the lane of being compliant. For an agents office or team to essentially pay for someone’s insurance when it was provided, even for one month, it is grounds for termination. As insurance consumers too, we DO understand exactly where you are coming from along with the validity of your justifiable dissatisfaction. We are truly, truly helpless in this matter and tried to go above and beyond to do what we could to help- “controlling what we can control”. I just hope you send your review/concerns to the true “powers at be”. Again, beyond sorry for all you went through. "
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T Marlow

September 23, 2025

5  out of  5
rating by T Marlow
"I recently switched my insurance over to State Farm and couldn’t be happier with the experience. Bobbi made the process smooth, easy to understand, and took the time to explain the coverages. Sandy and her office staff are great!"
We responded:
"Teresa- thank you so much for the best words! I agree that my team is great and I’m so lucky! Honored to have you with us! "
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Jong Kim

August 26, 2025

5  out of  5
rating by Jong Kim
"Bobbi made it easy for me switching to State Farm. Bobbi, you rock!"
We responded:
"Thank you! Bobbi does rock, doesn’t she? Thanks for taking the time to give her 5 stars, Jong!"
Profile photo of Jenny Miller

Jenny Miller

August 22, 2025

5  out of  5
rating by Jenny Miller
"The agents at Sandy Bryant's State Fam office are super helpful! Ken did a great job taking care of my needs this week, thanks Ken!"
We responded:
"Thank you, Jenny! I’m pretty proud of Ken and the rest of my team. They truly are just good people who do like to help! "
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Jess L Holler

August 20, 2025

5  out of  5
rating by Jess L Holler
"I’ve been with Sandy since she started. I’ve also been assisted by Bobbi and Ken of her staff. They are always so quick to respond and help with any situation that needs to be handled. They all have helped me with my questions quickly and supported me. Jess Holler"
We responded:
"Oh, Jess- you and your whole family have been so wonderful to work with since I “inherited” all of you 14 1/2 years ago! Thank you for your kindest review and please know we are here for you! "
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Jeff Bellinger

August 8, 2025

5  out of  5
rating by Jeff Bellinger
"Had a great review with Bobbi. She is very knowledgeable in what she is doing. She responded with questions the next day. And she is a very personable person!"
We responded:
"Jeff! Thank you for the awesome review! I feel Bobbi is a great asset to my team and truly cares about our customers! Honored to be your agent for all these years! "
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Allison Jordan

July 24, 2025

5  out of  5
rating by Allison Jordan
"Ken explained everything very well, and a friendly environment!"
We responded:
"Thank you so much, Allison! Glad to hear you are satisfied. "
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Nick Karn

July 24, 2025

5  out of  5
rating by Nick Karn
"Ken saved me so much money and I had a great time doing it."
We responded:
"Nick, thank you and so glad Ken was a lot of fun in your interactions. We kind of get that common compliment about him! 😉 Welcome and thank you! "
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John Ruiz

July 11, 2025

5  out of  5
rating by John Ruiz
"Great service! Kinny Arini was very helpful. Highly recommended"
We responded:
"Love this! Thank you, John!! Glad you had a great experience! "
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Kathy Dillon

July 9, 2025

5  out of  5
rating by Kathy Dillon
"I met with Bobbie this morning. She was very personable ,very knowledgeable and professional. We went over the details of my auto and home insurance. Some of the information I got was very eye opening. Highly recommend Sandy and Bobbie."
We responded:
"We value you, Kathy! Your loyalty and trust has not gone unnoticed these past 14+ years with my office, and many years with State Farm prior to me. So glad Bobbi helped you and gave you great information. We all love the 5 stars, too! Thank you, thank you! 😊 "
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Greg Chambers

July 9, 2025

5  out of  5
rating by Greg Chambers
"We've had home & auto insurance W/Sandy Bryant for several years now. Yesterday, I met with Bobbi Johnson, who met with me to go over our coverages. She met with me for 90 minutes & took the time to explain & break everything down to me. I am extremely pleased with them as our insurance agents & highly recommend them to others."
We responded:
"This means so much, Greg! I’m glad you found the value in the 90 minutes, too! Your loyalty and kind words are very much appreciated! Thank you and it’s an honor to be your agent! "